I worked with Vivienne at Spa Profits and Consulting during the design and build phase of my hydrotherapy spa business. Since this is a newer concept in North America, we needed all of professional advice that we could get. Vivienne always delivered well thought ideas and big picture items that definitely helped direct the spa during the build out process such as sound proofing, air quality and guest experience. In addition the advice we received in Human Resources such as salaries, job roles and descriptions and the on boarding of a GM was invaluable. I will continue to work with Spa Profits and Consulting as we grow and professional industry advice is needed.
Vivienne holds qualities that in combination are very rare, making her remarkable and valuable. Vivienne's vast industry-specific experience has rightfully positioned her in the upper echelon of spa business consultants globally. In addition to her expertise though, Vivienne possesses an innate personal belief system that she employs very naturally on a daily basis. That is, the wisdom in knowing when you put people first, the rest will come. With her humanness and moral fiber fully intact, you will see a listener, a visionary and a grounded councilor. When there is work to be done, you will see a spirited, fiercely committed woman with the greatest fortitude and strength of character I have ever seen. Vivienne is a rare commodity worth investing your future in.
Vivienne OKeeffe of Spa Profits is incredibly knowledgeable, insightful and her approach is both inspiring and effective. She is more than an industry expert, she understands people and that combination is dynamite. I was the Accounting Director for a group of spas that engaged Spa Profits to assist with a start-up operation initially. Vivienne quickly proved her value and her services were retained for several years to assist in general operations and special projects. I consider myself very fortunate to have worked with Vivienne.
I had the pleasure of working with Vivienne OKeeffe for over 7 years. Vivienne was our Spa Consultant for a multi spa group. Throughout the years she helped our organization do many things from start-ups, shut downs, product development, re-branding, renovations and implementing of all spa systems. At my location Sante Victoria, she provided support, coaching and many insights into the spa industry. Her understanding of the industry and leadership skills are second to none. She brings such a wealth of experience and is able to teach it in an inspiring and empowering way. My team always cherished any of their visits with Vivienne. We often find ourselves asking what would Vivienne do. I am truly grateful for all she taught me in my first Spa Director role and I have no doubt my growth and our business growth would not be what it is today without Viviennes guidance. During our time together we renovated, re-branded, changed our spa culture, added in spa systems, certified in Spa Quality (ISO 9000 standard) grew the business substantially year over year and turned our spa into profitability. If you are a new owner, re-branding, re-building, or need to turn over a new leaf, look no further she is one of the best in the industry and will add great value to your business.
I have had the pleasure and honour of working with Vivienne for the last 14 years,since I opened my medi-spa on the north shore.Viviennes passion for her work,her uniqueness in delivering the best outcomes for her clients and her uncanny ability to listen to the needs of her clients makes Vivienne the most outstanding spa consultant in BC,if not in Canada.Thanks Vivienne for helping me take my business to the next level and providing tremendous opportunities for me as well as my staff.You are the best!
Spa Profits Consulting Inc is a Canadian Spa based in Lions Bay, British Columbia. Spa Profits Consulting Inc is located at 70 Isleview Pl, Lions Bay, BC V0N 2E0, Canada.
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